Terms & Conditions
Welcome to Successmap! These Terms and Conditions (“Terms”) govern your access to and use of Successmap’s services, applications, and websites (collectively, the “Service”). By using Successmap, you agree to these Terms. If you do not agree, do not use our Service.
Effective Date: May 5, 2025
Last Updated: October 27, 2024
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and SuccessMap ("we," "our," or "us") governing your access to and use of our website, platform, services, curriculum, AI system, community, and coaching (collectively, the "Services").
By accessing or using SuccessMap, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
2. Eligibility
To use SuccessMap, you must:
Be at least 18 years of age
Have the legal capacity to enter into binding contracts
Not be prohibited from using our Services under applicable law
Provide accurate and complete registration information
Maintain the confidentiality of your account credentials
3. Account Registration and Security
3.1 Account Creation
You must create an account to access certain features of SuccessMap. You agree to:
Provide accurate, current, and complete information
Maintain and update your information as needed
Keep your password secure and confidential
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, or misuse our Services.
4. Services Offered
4.1 SuccessMap Includes:
Success Engineering Curriculum: 6 comprehensive modules covering business scaling principles
SuccessMap AI System: 1-year access to our proprietary AI-powered business coaching tool
See-Believe-Achieve System: Methodology and frameworks for sustainable business growth
Weekly Principle-Based Coaching: Live coaching sessions and support
SuccessMap Private Community: Access to our exclusive member community
4.2 Service Availability
We strive to maintain continuous access to our Services but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.
5. Enrollment and Pricing
5.1 Limited Enrollment
SuccessMap limits enrollment to 100 spots per enrollment period. Enrollment closes when capacity is reached. We reserve the right to modify enrollment limits and pricing for future cohorts.
5.2 Current Pricing
The launch pricing and value structure are as stated on our website at the time of your enrollment. Pricing is subject to change for future enrollment periods.
5.3 Payment Terms
All fees are due at the time of enrollment or according to the payment plan selected
Payment must be made through our authorized payment processors
You authorize us to charge your payment method for all applicable fees
Prices are stated in US Dollars unless otherwise specified
Late payments may result in service suspension
5.4 Taxes
You are responsible for all applicable taxes, duties, and assessments related to your purchase.
6. Intellectual Property Rights
6.1 Our Content
All content provided through SuccessMap, including but not limited to:
Curriculum materials, videos, and worksheets
AI system algorithms and outputs
Coaching frameworks and methodologies
Community content created by us
Branding, logos, and trademarks
is owned by SuccessMap or our licensors and protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and content solely for your personal business development. You may not:
Reproduce, distribute, or publicly display our content
Create derivative works from our materials
Sell, license, or commercially exploit our content
Remove copyright or proprietary notices
Use our content to create competing products or services
Share your account access with non-enrolled individuals
6.3 Your Content
You retain ownership of content you create and submit to SuccessMap (posts, comments, business plans). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content within the Services and for promotional purposes, with attribution when publicly shared.
6.4 Feedback
Any feedback, suggestions, or ideas you provide about SuccessMap become our property, and we may use them without compensation or attribution.
7. User Conduct and Community Guidelines
You agree to use SuccessMap respectfully and professionally. Prohibited conduct includes:
Harassment or Abuse: Threatening, bullying, or harassing other members
Inappropriate Content: Posting offensive, discriminatory, or explicit material
Spam: Excessive self-promotion, unsolicited advertising, or repetitive posting
Misinformation: Sharing false or misleading business advice intentionally
Intellectual Property Violation: Posting copyrighted material without permission
Privacy Violation: Sharing others' personal information without consent
System Abuse: Attempting to hack, scrape, or manipulate the platform
Impersonation: Misrepresenting your identity or affiliation
Illegal Activity: Using the Services for unlawful purposes
Violation of these guidelines may result in content removal, account suspension, or termination without refund.
8. AI System Use and Limitations
8.1 AI-Generated Content
The SuccessMap AI System provides business insights, strategies, and recommendations based on machine learning algorithms. You acknowledge that:
AI outputs are suggestions, not guaranteed business advice
You are responsible for evaluating and implementing AI recommendations
AI cannot replace professional business, legal, or financial advice
Results may vary based on your specific circumstances and implementation
8.2 Data Usage
Your interactions with the AI System help improve its performance. We may use anonymized data from AI interactions to train and enhance the system. Your specific business data will not be shared with other users.
8.3 Accuracy Disclaimer
While we strive for accuracy, AI-generated content may contain errors, inconsistencies, or outdated information. Always verify critical business decisions with qualified professionals.
9. Coaching Services Disclaimer
9.1 Nature of Coaching
Weekly coaching sessions provide educational content, strategic guidance, and community support. Coaching is not:
Professional business consulting (unless specifically stated)
Legal, financial, tax, or investment advice
Personalized one-on-one consulting (unless purchased separately)
A guarantee of specific business outcomes
9.2 Your Responsibility
You are solely responsible for implementing strategies, making business decisions, and complying with applicable laws in your jurisdiction.
10. Results Disclaimer
10.1 No Guaranteed Results
While we showcase testimonials and case studies of businesses that have achieved success using our framework, we make no guarantees regarding:
Revenue increases or business growth
Timeframes for achieving results
Specific outcomes or metrics
Success applicable to your particular situation
10.2 Individual Factors
Your results depend on numerous factors including but not limited to:
Your current business situation and resources
Implementation quality and consistency
Market conditions and competition
Your skills, experience, and effort
External economic factors beyond our control
10.3 Testimonials
Testimonials and case studies represent individual experiences and are not typical results. Your experience may differ significantly.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
11.1 Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11.2 Limitation of Damages
SUCCESSMAP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Business interruption or loss of goodwill
Errors or omissions in content
Unauthorized access to your account or data
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO SUCCESSMAP IN THE 12 MONTHS PRECEDING THE CLAIM.
11.3 Exceptions
Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such jurisdictions, these limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless SuccessMap and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use or misuse of the Services
Your violation of these Terms
Your violation of third-party rights
Your content or activities on the platform
Your business decisions based on our content or coaching
13. Third-Party Services and Links
SuccessMap may integrate with or link to third-party services (payment processors, analytics tools, external resources). We are not responsible for:
The availability, accuracy, or content of third-party services
Third-party privacy practices or terms of service
Any damages resulting from third-party interactions
Your use of third-party services is governed by their respective terms and policies.
14 Privacy and Data Protection
Your use of SuccessMap is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.
15. Communications
15.1 Electronic Communications
By using SuccessMap, you consent to receive electronic communications from us, including:
Service announcements and updates
Educational content and coaching materials
Promotional offers and marketing (you may opt out)
Administrative messages and account notifications
15.2 Opt-Out
You may opt out of promotional communications by following unsubscribe instructions in emails or adjusting your account settings. You cannot opt out of essential service communications.
16. Dispute Resolution
16.1 Informal Resolution
Before filing a claim, you agree to contact us at [email protected] to attempt informal resolution. We will work in good faith to resolve disputes within 30 days.
16.2 Arbitration Agreement
If informal resolution fails, any dispute arising from these Terms or your use of SuccessMap shall be resolved through binding arbitration rather than in court, except where prohibited by law.
Arbitration Terms:
Conducted under the rules of the American Arbitration Association (AAA)
Held in Delaware
Limited to individual claims (no class actions)
Each party bears their own legal fees unless otherwise awarded
Arbitrator's decision is final and binding
16.3 Exceptions to Arbitration
You may pursue claims in small claims court if they qualify. We may seek injunctive relief in court for intellectual property violations or unauthorized access.
16.4 Class Action Waiver
YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.
17. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.
For any disputes not subject to arbitration, you agree to the exclusive jurisdiction of courts located in [Your Jurisdiction].
18. Modifications to Terms
We may modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Material changes will be communicated via email or platform notification.
Your continued use of SuccessMap after changes constitutes acceptance of the modified Terms. If you do not agree to changes, you must discontinue use.
19. Termination
19.1 By You
You may terminate your account at any time by contacting support. Termination does not entitle you to a refund.
19.2 By Us
We may suspend or terminate your access immediately without notice if you:
Violate these Terms
Engage in fraudulent or illegal activity
Abuse or misuse the Services
Create risk or legal liability for SuccessMap
19.3 Effect of Termination
Upon termination:
Your right to access the Services immediately ceases
You remain liable for all obligations incurred before termination
Provisions intended to survive termination (liability limitations, indemnification, dispute resolution) remain in effect
We may delete your data in accordance with our Privacy Policy
20. General Provisions
20.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional policies, constitute the entire agreement between you and SuccessMap regarding the Services.
20.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
20.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
20.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
20.5 Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.
20.6 Relationship
These Terms do not create a partnership, joint venture, employment, or agency relationship between you and SuccessMap.
20.7 Interpretation
Headings are for convenience only and do not affect interpretation. "Including" means "including but not limited to."
21. Contact Information
For questions about these Terms, contact us:
Email: [email protected]
Support: [email protected]
Response Time: We respond to inquiries within 5 business days.
22. Acknowledgment
BY USING SUCCESSMAP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
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